# UCHE ARIGUZO - Detail-Oriented Professional | Data Analysis & Project Coordination
Source: https://hello.cv/ariguzodavid
Ajah

## Links
- LinkedIn | https://www.linkedin.com/in/ariguzouchedavid

## About
Detail-oriented professional with a strong foundation in customer success, project coordination, and data management across health and academic sectors. Adept at leveraging analytical skills and process optimization to enhance operational efficiency and drive measurable improvements. Passionate about applying data-driven insights and leadership capabilities to deliver high-impact solutions in dynamic environments.

## Work
### Front Desk Officer | Lagos Business School
https://
Managed front desk operations and client relations for a leading business school, ensuring exceptional service delivery and fostering strong stakeholder trust.
- Achieved a 92% customer satisfaction rating in 2024 by providing excellent service and timely, clear feedback to participants.
- Resolved 100% of customer (internal & external) complaints within 24 hours, significantly strengthening trust and enhancing customer experience.
- Maintained accurate records of customer inquiries in a dedicated database, optimizing follow-up processes for marketing and sales conversion.
### (Graduate Intern) Operations Assistant | International Facilities Services Healthcare
https://
Coordinated daily field operations and managed critical data for a healthcare services provider, contributing to strategic project planning and efficient resource allocation.
- Analyzed survey data and collated reports from field officers to track project progress, directly guiding strategic decision-making and optimizing project outcomes.
- Streamlined daily operational workflows by coordinating team activities and ensuring timely availability of field work materials, preventing delays and enhancing efficiency.
- Monitored field worker attendance and progress against goals, improving resource allocation and task assignment for the team.
- Served as a key liaison between stakeholders, facilitating seamless information dissemination and fostering effective collaboration for project success.
### Documentation and Production Unit | Lagos Business School
https://
Managed documentation and production processes for academic programs, ensuring timely delivery of materials and enhancing program efficiency through meticulous quality control.
- Prepared and delivered lecture materials for faculties and students, ensuring timely completion of various projects and enhancing program efficiency.
- Conducted comprehensive quality checks on the organization's e-learning platform and reported findings, directly contributing to continuous course improvements and an enhanced user experience.
- Managed customer service inquiries via multiple channels and maintained comprehensive records of requests, ensuring effective follow-up and resolution for high client satisfaction.
- Utilized advanced software tools including Microsoft Excel, Word, Corel Draw, and Adobe Acrobat Pro for efficient document processing and service delivery.

## Education
### Alt School Africa | Data Analysis
https://
### Augustine University, Ilara-Epe, Lagos | Biochemistry
First Class Honors | https://
### Jesilo High School | West African Senior School Certificate Examination
https://

## Awards
### Best Graduating Fellow
Impact Training Room Fellowship | 2023-12-31
Recognized as the top-performing fellow in the Impact Training Room Fellowship program.
### Excellent Leadership Award
Impact Training Room Fellowship | 2023-12-31
Awarded for demonstrating exceptional leadership qualities during the Impact Training Room Fellowship.
### Most Sociable Fellow Award
Impact Training Room Fellowship | 2023-12-31
Recognized for outstanding interpersonal skills and positive engagement within the Impact Training Room Fellowship cohort.
### Vice-Chancellor's Award of Academic Excellence
Augustine University, Ilara-Epe, Lagos | 2023-10-01
Awarded for outstanding academic performance during studies at Augustine University.

## Certificates
### Excel Skills for Business: Essentials
Coursera | 2025-05-01 | https://
### Business Communication
Coursera | 2025-02-28 | https://
### Product Management Bootcamp
Utiva & Binance Charity | 2023-12-31 | https://
### Soft Skills Virtual Training
Jobberman | 2023-06-30 | https://

## Skills
### Project Management
Demonstrated
- Workflow Organization
- Team Coordination
- Process Improvement
- Strategic Planning
- Resource Allocation
- Performance Monitoring
- Project Tracking
### Data Analysis
Demonstrated
- Data Entry
- Data Organization
- Data Management
- Data Reporting
- Survey Collation
- Quality Checks
- Microsoft Excel
### Customer Service
Demonstrated
- Client Communication
- Complaint Resolution
- Client Relations
- Stakeholder Communication
- Customer Satisfaction
### Office Suite Proficiency
Demonstrated
- Microsoft Office Suite
- Microsoft Excel
- Microsoft Word
- Corel Draw
- Adobe Acrobat Pro
### Leadership & Communication
Demonstrated
- Team Leadership
- Interpersonal Skills
- Public Speaking
- Mentorship
- Problem Solving
- Time Management
### Product Management
Demonstrated
- Product Development
- Product Strategy

## Interests
### Project Management
### Data Analysis
### Customer Service
### Public Speaking
### Mentorship

## Projects
### Data Entry, Organization, and Management
https://
Engaged in practical projects focusing on data entry, organization, and efficient management practices.
### Data Analysis Projects and Reporting
https://
Undertook projects centered on data analysis and the creation of comprehensive reports.

## Source
Read this profile on Hello.cv: https://hello.cv/ariguzodavid
Create your free profile at https://hello.cv